Introduction
This document sets out our complaints policy. If you are a User of Celeb Sex Finder, this Complaints Policy forms part of your agreement with us.
Who we are and how to contact us
Celeb Sex Finder is operated by SK Intertainment, Inc., 1440 W. Taylor Street, #369, Chicago IL 60607.
Interpretation
In this Complaints Policy, defined terms have the same meanings given to them in the Terms of Use. In addition, the term "business days" means any day which is not a Saturday, Sunday, or public holiday in the USA.
Who can use this Complaints Policy?
Whether you are a User of Celeb Sex Finder, you can use this Complaints Policy to alert us to any complaint which you have relating to Celeb Sex Finder.
How to make a complaint or request for content removal
If you have a complaint about Celeb Sex Finder (including any complaint about Content appearing on Celeb Sex Finder or the conduct of a User), please send your complaint to customer-service@skintertainment.com or by completing our Complaint Online Form including your name, address, contact details, a description of your complaint, and if your complaint relates to Content, the URL for the Content to which your complaint relates.
How we will deal with complaints of illegal or non-consensual Content
Following receipt of your complaint of illegal or non-consensual Content under section 5 above:
How we will deal with complaints related to copyright infringement
An actor will notify us if they have an issue with content posted to our site. There is a direct link to our contact page (Complaint Online Form) which is located at the footer. They can also contact us directly at customer-service@skintertainment.com. Once we receive the message, a trouble ticket is automatically created and the customer service team is notified. Our internal policy is to review the merits of each request and decide within seven days whether to remove it or keep the content at the site. If necessary, we will refer to our Legal Department who will reply to the actor on our behalf. Any appeals will be vetted through our Legal Department.
How we will deal with other complaints
Following receipt of other complaints (including complaints related to other breaches of our Terms of Use) under section 5 above:
Unjustified or abusive complaints
If you are a User of Celeb Sex Finder, you warrant (which means you make a legally enforceable promise) that you will not make any complaint under this Complaints Policy which is wholly unjustified, abusive, or made in bad faith. If we determine that you have breached this warranty, we may suspend or terminate your User account.